1. Information We Collect
When you use our website or contact us, we may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company or organization name
- Services you are interested in
- Information included in your message or inquiry
- Other information you choose to provide
Our website may collect information through contact forms, quote request forms, email communications, telephone calls, or other methods of communication.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General website usage information
This information may be used to maintain website security, troubleshoot technical issues, understand website traffic, and improve our website and services.
3. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and enhance your browsing experience.
You can change your browser settings to accept, refuse, or delete cookies. Please note that disabling certain cookies may affect some website functionality.
4. How We Use Your Information
We may use the information we collect to:
- Respond to your questions and inquiries
- Provide quotes and information about our services
- Communicate with you about requested services
- Schedule consultations or appointments
- Provide and manage our security services
- Improve our website and services
- Maintain website security
- Prevent fraudulent or unauthorized activity
- Maintain business and administrative records
- Comply with applicable laws and regulations
We use personal information only for reasonable purposes related to our business and the purpose for which the information was collected, subject to applicable privacy laws.
5. Security Service Information
If you become a client of Frontline Integrated Security, we may collect additional information necessary to provide our services.
Depending on the services requested, this information may include:
- Property or service location information
- Authorized contact information
- Access instructions
- Service schedules
- Patrol information
- Alarm or monitoring information
- Incident information
- Other information required to provide the requested security services
This information is handled in accordance with applicable agreements, service requirements, and privacy laws.
6. CCTV and Security Monitoring
Frontline Integrated Security provides security services that may include CCTV monitoring, alarm response, mobile patrols, surveillance, and other security-related services.
When providing these services, images, video, incident information, or other personal information may be collected as part of the security service.
Such information is used for legitimate security purposes and is handled in accordance with applicable agreements and privacy laws.
7. Sharing of Personal Information
We do not sell or rent your personal information.
We may share personal information when reasonably necessary to operate our business or provide our services, including with:
- Service providers that support our website, technology, communications, email, hosting, or other business operations
- Professional advisors
- Government authorities or law enforcement when required or permitted by law
- Courts or other legal authorities where required
- A purchaser, successor, or other party involved in a business transaction, where permitted by applicable law
We take reasonable steps to ensure that personal information provided to service providers is handled appropriately.
8. Communications
When you contact us through our website, email, telephone, or other communication methods, we may retain information from that communication so that we can respond to your request and maintain appropriate business records.
If you receive promotional communications from us, you may request that we stop sending such communications by contacting us or using the unsubscribe option provided in the communication.
